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Due to the digital nature of our products, all sales are final once the product has been delivered.
Refunds will only be issued if:
The purchased file is not delivered, or
The file is materially defective and cannot be accessed
Requests for refunds must be submitted within 7 days of purchase by contacting:
support@institutionaldirectories.com
Refund requests based on user error, changes of mind, or misuse of the data will not be approved.
